We are often asked why the store is called Entropy. Well .... entropy is a scientific term for a form of energy, and historically has been associated with chaos or disorder. Combine the two and you get energy and chaos which many parents would say is a great description of their children. Plus, all our products are about getting kids active (either their bodies or their brains). So there you have it: Entropy - it's all about energy.
If your order is received by 10am AEST it will normally be dispatched that day (Monday-Friday). Occasionally, during busy times, we may not be able to get all orders placed before 10am sent that day. Orders received after 10am will be dispatched the following day (unless you include a note saying "please pretty please can you try and send this today"). Orders received on a weekend will be dispatched the following Monday. We use multiple carriers to deliver orders - most are shipped with Australia Post, Fastway Couriers or StarTrack. The carrier used depends on the size and destination of your order. You will always be emailed with a tracking number when the order has been dispatched. Your shipping confirmation email will also include tracking information, unless the product is being shipped directly from our supplier which will be noted in the product description.
Please note that during the busy Christmas period or special sale events, your order may take slightly longer to dispatch.
We are very proud of the 'gift finder' that we have developed. You can search by theme, age, gender and price. You can narrow your search so that you can find just the right gift.
Yes - at checkout you have the option of including a separate billing address and delivery address.